Returns & Refunds

Last updated: October 13, 2026

Made to order

Every Blank Locations piece is printed or embroidered for you after you order it. Because of that, we don't accept returns or exchanges for change of mind or wrong size. Please check the size chart on each product page before you order.

If something's wrong, we'll make it right

If your order arrives misprinted, defective, damaged, or isn't what you ordered, email bryce@blanklocations.com within 14 days of delivery with your order number and a photo of the problem. We'll send a free replacement or give you a full refund to your original payment method, your choice. You don't need to send the item back.

Lost or stuck packages

If your tracking hasn't updated for 10 business days, or your order hasn't arrived 30 days after it shipped, email us and we'll look into it with the carrier and reship or refund.

Cancellations

Production starts quickly. If you need to cancel or change your order, email us right away. We can cancel for a full refund only if your order hasn't gone into production yet.

Wrong address

Please double-check your shipping address at checkout. We can't cover reshipping costs for orders sent to an address entered incorrectly, but we'll help you track it down.

Refund timing

Approved refunds go back to your original payment method. Your bank may take 5–10 business days to show it.

Questions: bryce@blanklocations.com